VERUM offers a specialised behavioural insight service to support international arbitrators in expediting complex disputes—ranging from mergers and acquisitions, financial services, construction and infrastructure, and intellectual property, to purchase and sale agreements.

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This boutique, off-market service provides arbitrators with high-value, real-time behavioural analysis—delivering objective insights into the conduct, credibility, and communication of parties during proceedings. These insights enhance third-party adjudication by supporting procedural fairness, reducing misinterpretation, and improving overall decision-making efficiency.

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By applying behavioural science to the international arbitration process, VERUM helps arbitrators to:

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• Mitigate cognitive biases and heuristic errors that may unknowingly influence perception and judgment

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• Manage difficult or disruptive parties through tailored behavioural strategies and communication framing

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• Enhance procedural effectiveness and preserve neutrality in accordance with UNCITRAL Arbitration Rules

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• Assess veracity and credibility in real time through the analysis of behavioural indicators

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• Identify deception, omission, or strategic ambiguity as it emerges in live testimony and interactions

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• Support fair and informed outcomes in high-value, high-stakes disputes

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VERUM’s assistance is particularly valuable in emotionally charged, multi-jurisdictional, or politically sensitive cases, where understanding human nuance in real time is critical to ensuring just and efficient arbitration.